Communications Coordinator

Partner Relations Coordinator: Full Time (24-32 hours to start)

Toronto City Mission (TCM) is a Christian based charitable organization that focuses on building loving relationships to bring hope to children and families impacted by poverty. We help children, youth, and adults rise above poverty by providing preventative programs, building relationships, and raising leaders. Our programs are designed to equip them to make wise choices about school, friends, relationships, work, and the future.

Objective

The Communications Coordinator is responsible for creating all TCM’s external communication materials including; newsletters, direct mail appeals, and other publications. This person also creates and maintains an up-to-date website and social media presence for TCM. Working closely with the Development Team, the Communications Coordinator assists in stewardship and event planning support.

Reports directly to the Executive Director.

Key Responsibilities

  • Develop and implement communication strategies that align with TCM's goals and objectives

  • Coordinate content for various communication channels such as newsletters, blogs, and email campaigns

  • Maintaining the content calendar and ensuring content are published regularly and on time

  • Use graphic design software to create visual assets that communicate brand messaging

  • Create and manage social media content (text, images, and videos) that align with TCM's brand

  • Analyzing and reporting social media analytics and developing content strategies accordingly

  • Researching, planning, and preparing topics for written, graphic, and video content that is informative, engaging, and can gain more followers on social media platforms

  • Respond to questions, complaints, etc., on social media channels

  • Monitor social media channels for unusual activity

  • Coordinate with Partner Relations Coordinator to promote events and engagement

  • With the Executive Director, develop and manage communication budgets and timelines

  • Keep Executive Director informed of any challenges and opportunities regarding communications

  • Ensure the privacy of program participants

  • Additional related duties as required

Requirements:

  • 2 years of experience working in public relations or social media role

  • Post-secondary education or equivalent experience in communications, social media, public relations or marketing

  • Proficient in Google Suite

  • Experience working on social media marketing campaigns on Facebook, Instagram, and YouTube

  • Experience using design and media editing tools (e.g., Adobe Photoshop, Premier Pro, Canva) is required

  • Track record of identifying target audiences and developing social media content that engages, informs, and motivates is an asset

  • Experience using social media tools and project management tools (e.g., Meta Business Suites) is required

  • Excellent understanding of website and analytics tools is required

  • Experience with web design and publishing and the use of content management systems (e.g., Squarespace) is required

  • Experience leading and managing SEO campaigns is an asset

  • Previous experience in graphic design is an advantage

  • Comfortable with programs for marketing materials (e.g. Constant Contact or Mail Chimp)

  • Strong personal spiritual life and commitment to Jesus Christ

  • Active participation in a local church body

  • Confidence in relational ministry

Core Competencies:

  • Exceptional organizational and time management skills

  • Detail-oriented

  • Excellent verbal and written communication skills

  • Great interpersonal and communication abilities

  • Critical thinking skills and the ability to analyze data

  • Strong decision making with the ability to work independently and as a team

  • Public speaking skills

  • Capacity to work independently and take initiative

  • Excellent presentation skills

  • Ability to gasp future trends in digital technologies and act proactively

  • Ability to engage with a variety of stakeholders while using different mediums, including social media, traditional mail, email, and in-person meetings

  • A passion and vision to see families impacted by poverty lead transformed lives

Working Conditions:

  • May entail working in high-stress environments (e.g. when managing several events simultaneously) 

  • Some travel may be required (within the greater Toronto area)

  • Overtime and hours outside of typical working schedule may be required 

Compensation

Salary plus benefits is based on a faith support model.  A successful applicant will be required to commit to raising 100% of his/her salary and gather a personal support team.

APPLY

Interested candidates should send a cover letter, motivation for ministry, and resumé to Dorothy Wong at hr@torontocitymission.com.

  • Only selected candidates will be contacted for an interview.

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